Emma has over 20 years of experience in the IT industry with demonstrated successes through the full software development lifecycle and in project team management within technology businesses such as e-commerce ,banking and finance, telecommunications and enterprise software development.Her experience includes 15+ years in Software QA Management and Engagement Delivery, Project/ Program Management, building teams, establishing, implementing and streamlining processes, identifying quality indicators, managing program/ delivery P&L., stakeholders and client engagements.She had the opportunity to build from the ground up, the Philippine office, of an American-based enterprise portfolio and project management software development company as General Manager and Board of
Director.As General Manager, she managed and grew the company’s delivery operations in the country by expanding the portfolio of products and services, building and managing customer relationships and ensuring quality and profitability of these services.A graduate of BS in computer science, her areas of specialization include IT Service Delivery, Program Management, Portfolio and Project Management, Software Quality Assurance and Operations ManagementEmma is passionate about building and implementing cost-effective and efficient work processes and managing engaged teams gearing towards providing valuable products and services. She believes that the quality of the services we provide rely on how engaged our employees are.
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