Hi! I’m ----------- -----------, a Computer Engineering graduate with over two years of hands-on experience in the IT field, mainly as a Service Desk Engineer. I specialize in technical support, system administration, and managing IT services using tools like Manage Engine including setting it up and integrating it with other platforms.
I’ve developed strong skills in troubleshooting, networking, i----------- handling, and IT asset management. I’m also certified in ITIL 4 and a recognized Manage Engine Implementation Expert. But beyond the technical stuff, I really enjoy solving problems, improving systems, and making things work better for both users and businesses. I take pride in being someone who’s reliable, detail-oriented, and easy to work with—whether I’m working solo or with a team. I love learning new things and always aim to bring value to every project I’m part of.