Experienced Medical Virtual Assistant with over 2 years of hands-on expertise in Prior Authorization, Insurance Verification, preparing medical records for precertification, and following up with insurance providers. Skilled in claims status tracking and creating appeals for denied claims. Strong background as an Administrative Assistant with excellent customer service, administrative, time management, and problem-solving skills. Knowledgeable in healthcare insurance processes, including eligibility, benefits, and claims compliance requirements. Brings nearly 12 years of related experience in the healthcare industry in a Call Center Settings