I am a Customer Service and Sales professional with over 3.5 years of combined experience, including 2.5 years in customer support, 1 year in sales, and hands-on experience as a Virtual Assistant. I specialize in both inbound and outbound communication, with a strong ability to engage clients effectively via phone and email.
I’m proficient in a range of CRM and communication tools including Salesforce, HubSpot, Avaya, RingCentral, Dialpad, and Admin Panels. Whether it's resolving customer issues, managing support tickets, generating leads, or handling administrative tasks remotely, I bring professionalism, attention to detail, and a customer-first mindset to every project.
What I Offer:
Inbound & Outbound Call Handling<8efe80624d780eba0c6493ec45140364>Email & Chat Support
CRM Management (Salesforce, HubSpot) Virtual Assistance & Admin Support
Sales Support Tools Expertise: Avaya, RingCentral, Dialpad, Admin Panel
I'm committed to delivering high-quality service and building long-term client relationships.
If you're looking for a reliable, communicative, and tech-savvy support specialist, let's connect!