A results-driven sales professional with a strong focus on consultative selling, consistently building and maintaining a renewing book of business through authentic client relationships and trust. Proven track record of exceeding key performance indicators (KPIs) and underlying metrics at both individual and team levels, with multiple awards recognizing past performance. Skilled in identifying and implementing workflow improvements through data-driven root cause analysis. Experienced in leading weekly business reviews and client cadences, providing clear insights into program performance and articulating individual agent progress, including areas of improvement and challenges impacting results.
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