Results-driven professional with experience in customer service, billing support, escalation management, virtual assistance, and social media marketing. Skilled at resolving customer concerns efficiently, handling billing inquiries with accuracy, and managing escalated cases while maintaining a positive customer experience. Experienced in providing administrative support, organizing tasks, and managing social media platforms to enhance brand visibility and engagement. Known for strong communication, problem-solving, attention to detail, and the ability to thrive in fast-paced, customer-focused environments. Committed to delivering high-quality service and contributing to business growth through professionalism, adaptability, and a customer-first approach.
