Hello there, I'm Andrea from the Philippines. I'm a Business Virtual Assistant with 5+ years of combined experience helping businesses stay organized, efficient, and growing. I’ve supported business owners, eCommerce stores (including Amazon), and teams by handling day-to-day operations so they can focus on scaling their business. I help manage orders from start to finish — processing, tracking, and making sure everything gets delivered on time. I also handle inventory, stock planning, and forecasting to avoid shortages or overstocking. On the operations side, I support logistics coordination, reporting, and improving workflows to keep things running smoothly.
Tasks I can help you with:
Order management
eCommerce support (Amazon)
Administrative and operations support
Customer service and support (phone, email, live chat)
Order processing and order fulfillment
Order tracking and updates
Inventory control and stock management
Monitor stock levels
Stock replenishment and forecasting
Sales and demand forecasting
Logistics coordination
Shipping coordination
Account management
Account activation support
Invoicing & billing support
Payment processing and collections
Dispute, chargeback, and fraud handling
Customer account setup and maintenance
Financial reporting and account reconciliation
Sales and customer engagement support
Marketing support tasks
Team coordination and training support
CRM and database management
Market research & data entry
Calendar management
Appointment scheduling & sending reminders
Inbox & email management
Preparing reports, minutes of meetings, business correspondence
Maintain clear communication with tea-----------mbers & customers
Proactively resolving issues and supporting overall operational efficiency
Tools I'm proficient at:
Amazon, MERP, SMS (Stock Management System), PayPal, Google Pay, Apple Pay, Trello, ClickUp, Hubspot, Canva, CapCut, Filmora, Slack, WhatsApp, Zoom, Skype, Google Meet, Microsoft Outlook, Viber, Calendly, Google Workspace (Gmail, Google Docs,Google Sheets, Google Forms, Google Drive), Microsoft Office (Word, Excel, PowerPoint, Outlook), Dropbox, Docusign, Time Doctor, UAttend, ChatGPT, Google Gemini
My Availability
I am available to work full-time, part-time, or 10–15 hours per week, depending on your business needs. I’m also flexible and comfortable working across U.S. time zones, as well as Australia, UK, EU, and Canada time zones.
Why businesses work with me:
Reliable, highly organized and detail-oriented
Experienced in handling end-to-end operations
Quick to learn new systems and processes
Proactive in improving workflows -- I don't just tick task boxes
Strong background in customer support and operations
Able to work independently with minimal supervision
Familair with CRM systems, productivity & collaboration tools
I have reliable high-speed internet connection, quiet workspace, and noise canceling headset
Let's work together.
You need an online assistant who has the experience in managing daily businesses, who can help you stay organized and keep your business running smoothly. That's me. Message me today and let's schedule an interview.
Google Sheets, Catalog Management, Social Media Content Creation, Data Analytics, Supply Chain Management, FBA, Customer Support Management, Listing Management, Wholesale Sourcing Microsoft Excel, Admin Data Processing, English Speaking
Verified
