Dedicated and customer-focused professional with over 10 years of experience in customer service, sales support, appointment setting, and virtual assistance. Skilled in handling phone, email, and live chat support, managing customer inquiries, scheduling appointments, and providing administrative assistance. Proficient in Zendesk, Microsoft Office, and Google Workspace, with strong communication, problem-solving, and organizational skills. Committed to delivering excellent customer experiences and contributing to team success in fast-paced remote or office environments.
