I’m Caren Joy Fuerte Victorino, a skilled customer service professional with expertise in email, chat, and phone support, technical troubleshooting, and administrative tasks. With years of experience in dynamic roles at Foundever Philippines and Sutherland Global Services, I excel at clear communication, multitasking, and delivering top-notch service.
I specialize in managing calendars, organizing inboxes, tracking tasks, and using tools like Google Workspace, Microsoft Office, Trello, and Asana to keep businesses running smoothly. I’m also proficient in CRM platforms, ensuring client data is updated and interactions are followed up on effectively.
As a tech-savvy, self-motivated professional, I work efficiently in remote environments, delivering high-quality support while building positive customer relationships. If you’re looking for a reliable Virtual Assistant to streamline your operations and provide exceptional service, I’m ready to help your business grow.
Let’s connect and achieve great results together!