Experienced Healthcare Support Specialist with a strong background in medical scheduling and medical billing. Skilled in assisting patients with inquiries, appointment coordination, and overall healthcare support needs while ensuring a smooth patient experience. Experienced in insurance verification and eligibility checks, including reviewing benefits and coverage details to support accurate processing of claims.
Proficient in claims and billing processes, handling EOBs, resolving billing discrepancies, and ensuring timely and accurate claim submissions. Adept in maintaining and updating patient records within EMR systems with a high level of accuracy and confidentiality. Strong experience in coordinating with healthcare providers and insurance companies for authorizations, approvals, and follow-ups.
Knowledgeable in HIPAA compliance, consistently ensuring patient data is handled securely and in accordance with healthcare regulations. Dedicated to delivering efficient administrative and clinical support in fast-paced healthcare environments.
