Experienced and results-driven insurance expert with a strong background in claims management, investigation, and customer relations that spans two decades, seeking a remote virtual assistant position.
Expertise includes:
• Managing bodily injury claims, resolving disputes, conducting fraud investigations (resulting in hundreds of thousands of savings), and developing efficient workflows.
• Adept at handling sensitive information, ensuring compliance, and providing top-tier support.
• Proven ability to improve processes, achieve high closure rates, and exceed performance expectations.
• Recipient of the Ignite Award for "Savings Champion" and consistently rated "Exceeded Expectations" for excellence in cost-efficient case handling and resolution in the insurance industry.
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