Hi, I'm Zureil Marvin L. Fernandes, 32 years old, and I have a passion for basketball, watching movies, and shopping. With nearly 8 years of experience in the BPO industry, I've sharpen my skills in customer service and operations. Currently, I work as a Quality Analyst at my full-time company, ensuring high standards and exceptional service. I’m always looking to improve and take on new challenges, both professionally and in my personal interests!