Results-driven Office Administration graduate with 2 years of experience in healthcare outsourcing at Ubiquity. Proven track record of career progression, starting as a Back Office Analyst and getting promoted to Quality Assurance within 8 months. Successfully managed high-profile clients like Baylor Scott and White Hospital, Dana Farber Cancer Hospital, Northern Lights Hospital, and Loma Linda. As a Quality Assurance, I oversee 5 analysts, providing performance coaching and guidance to ensure metric-driven success. Prior to my current role, I worked as an Admin/Inventory Staff for almost a year, handling sales encoding, cash deposits, and inventory management for 3 branches.
In addition to my administrative expertise, I possess skills in:
- Email management
- Data entry and management
- Scheduling and organization
- Basic editing using Canva
- Designing advertisement posters and reminders
- Identification photo editing
- Photography and basic photo editing
- Team Player
- Time Management Skills
Skilled in medical record documentation, process improvement, team management, visual content creation, and administrative support. Holding a Bachelor's Degree in Office Administration from Carlos Hilado Memorial State University. Committed to delivering high-quality results and driving continuous improvement.
