I am an experienced Customer Service Representative with over six years of expertise in non-voice support. At Telus International Philippines, I spent four years providing high-quality chat and email support, focusing on delivering effective solutions and ensuring customer satisfaction. For the past two years, l've specialized in email and social media support at CIMB Bank Philippines, where I developed a strong understanding of financial services and customer engagement on digital platforms. My skills in communication, problem-solving, and attention to detail allow me to handle customer inquiries efficiently and build positive customer relationships. I am open to exploring new opportunities where I can leverage my experience to contribute to team success and enhance customer satisfaction across various platforms.
