I am a Tech-Savvy Executive Virtual Assistant with 4+ years of experience supporting IT leaders and global enterprise teams in operations coordination, stakeholder communication, and project support.With a strong background in IT Service Management (ITSM), I help executives stay organized, informed, and ahead of deadlines. I understand how technology-driven businesses operate and can confidently support incident tracking, change coordination, reporting, and cross-team communication.I work well in structured, fast-paced environments and require minimal supervision once aligned with processes.
How I Can Support You:
• Executive calendar and meeting coordination
• Status reporting and operational dashboards
• Stakeholder communication and follow-ups
• Project and deployment coordination
• ServiceNow ticket monitoring and tracking
• SLA monitoring and escalation follow-ups
• Change Advisory Board (CAB) preparation
• Documentation, process mapping, and audit support
• Email management and task prioritization
Tools & Systems:
ServiceNow
Microsoft 365
Google Workspace
Power BI
Apple GSX & FileMaker
Canva
Notion
I am detail-oriented, proactive, and highly reliable. My experience working with multinational IT teams has trained me to communicate clearly, manage priorities effectively, and maintain confidentiality at all times.If you need a dependable Executive Virtual Assistant who understands technology, operations, and structured workflows, I am ready to support your business.
