I am a Technical Support and Customer Service professional with over 3 years of experience assisting U.S.-based clients, specializing in providing detailed, timely, and effective solutions.
I am TOEIC-certified with a perfect Listening & Reading score (990/990), and Proficiency Level 7 (Speaking) and Level 8 (Writing), ensuring excellent communication skills both verbally and in writing.
My background includes customer issue resolution, process improvement, data analysis, and cross-functional collaboration within fast-paced environments.
I am currently seeking a part-time remote opportunity where I can contribute my strong technical skills, analytical thinking, and commitment to delivering excellent customer experiences.
I am professional, self-motivated, and ready to support your team in achieving success.
