Well experienced in Customer Service Assistance for almost 7 years | Leadership experienced as Shift Leader in Starbucks, handled Marketing Promotions, Shift Deployments, Coaching & Training | Former Support Lead in Amazon, supporting agents to resolve customer's orders and payment issues, process returns and replacements request | Handled Social Media Marketing of a Private Resort that manages booking reservations, page postings and promotions | Currently in Healthcare Industry, experienced in Insurance Verifications and Admin Support for US Caregivers and Clients through ticketing system for schedule adjustments, payroll and payment processing
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