I am a results-driven professional with a strong background in delivering high-quality customer service across various lines of business, including product support, technical assistance, gaming, and social media. In my previous role as a Tech Lead, I audited customer interactions (calls and emails), facilitated client-facing call calibrations, and ensured alignment with quality standards—demonstrating a keen eye for detail and a commitment to excellence.
Currently, I serve as a Bench Executive Assistant at Athena, having successfully completed their rigorous training program. I’m fully prepared to support high-level executives with efficiency and discretion.
I bring a strong blend of critical thinking, adaptability, and emotional intelligence, along with excellent communication, time management, and problem-solving skills. I thrive in fast-paced environments, collaborate well across teams, and consistently uphold professionalism and integrity in every interaction.
