ABOUT ME:
Managed over 100 active client records as a Life Insurance Agent. Tracked policy applications, communications, and leads. Utilized CRM daily for data entry and follow-up on pending requirements for over 50 policy applications. 100% data accuracy and 20% reduction in approval delays.
Served as Healthcare Virtual Assistant reviewing patient records. Ensured 100% completeness for 50 patients weekly. Maintained organized digital files and tracking systems. Reduced document retrieval time by 50%.
Handled 50-80 daily patient communications via email and portal. Maintained timely responses. Executed email management using Slack, Zoom, and Teams for coordination. 95% on-time response rate.
Worked as Registered Nurse conducting chart audits. Reduced documentation errors. Reviewed clinical documentation for over 50 patients per shift. 25% reduction in documentation errors.
Processed medical transcription documents remotely. Deliver over 20 documents within 24 hours at high accuracy. Followed strict checklists for grammar and formatting. 99% accuracy and 100% on-time delivery.
Managed health records for over 100 residents at a Rural Health Unit. Created monthly compliance reports with zero discrepancies. Performed weekly chart reviews. 98% data accuracy.
SKILLS LIST:
Medical Records Management (over 100 clients, over 50 patients weekly)
Clinical Documentation (98-100% accuracy, 25% error reduction)
EMR/EHR Systems: eClinicalWorks, Hospital EMR, Community Health EHR
Patient Scheduling
Care Coordination (clients, underwriters, patients)
Medical Transcription (over 20 documents daily, 99% accuracy, 24-hour turnaround)
Chart Auditing
Data Entry (100% accuracy)
HIPAA Compliance
Google Workspace
Microsoft 365
Canva
Calendly
Slack
Zoom
Microsoft Teams
Time Management (document retrieval reduced by 50%)
Back Office Support (policy tracking, lead tracking, documentation, task tracking)
