I have worked as a Customer Service Representative for almost ten (10) years for two (2) telecom accounts as billing specialist in a BPO Industry. My experience has gained me enough knowledge that can be useful for me in my future employment if given the chance to be hired as a Virtual Assistant. I am fully aware that both have different scopes when it comes to online working. But what I learned in the previous industry, I believe are basically my tools that can be useful for me to do the job that I want to apply for.