Senior Software Developer with 10+ years of enterprise application experience, expanding into a Technical Support Engineering capacity. Deeply familiar with investigating production issues, querying databases with SQL, and tracing problems across integrated systems — built from years of hands-on production support across 8+ live applications. Experienced working closely with engineering teams, coordinating user access, and owning issues end-to-end from triage to resolution. Background spans SaaS-style platforms, REST API integrations, and AI-powered applications across industries including
