Highly detail-oriented professional with a degree in Hotel and Restaurant Management and over 4 years of experience in financial services and luxury hospitality operations. I specialize in venue intelligence, structured data research, and high-precision account management for global brands like Lightspeed Commerce and Zoom Video Communications. My expertise includes managing complex billing datasets, verifying luxury hospitality pricing, and maintaining 100% accuracy in booking systems for elite venues such as Fairmont Singapore.
I offer a unique blend of analytical problem-solving and professional communication, leveraging tools such as Salesforce, Zendesk, and Stripe to streamline workflows and resolve account discrepancies. From leading feasibility studies for resort operations to managing APAC account coordination, I bring a meticulous eye for detail and a commitment to data integrity to every project.
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