Experienced BPO professional with a strong background in customer service, problem-solving, and team leadership. Skilled in handling high-pressure situations and delivering excellent service to clients. As an on-call Supervisor, I developed strong abilities in people management, conflict resolution. I am adaptable, goal-oriented, and always strive to exceed targets while maintaining a positive work environment. I want to be recognized as a reliable, hardworking, and approachable tea-----------mber who leads by example. Someone who is committed to personal growth, helping others succeed, and contributing to the overall success of the company through professionalism and dedication.
Here's how I can help your business:
• Customer Support (Phone, Chat & Email)
• Administrative Support
• Data Entry & Internet Research
• Calendar & Email Management
• Order Processing & Customer Follow-ups
• CRM Software & Customer Records Management
• Microsoft Office & Google Workspace
• Technical Troubleshooting
• Team Coordination & Escalation Handling
