Hello! I'm ----------- ----------- -----------. I finished taking a Bachelor of Science in Information and Technology, Major in Web Development.
I worked as a Technical Support Representative for 3 months at an Internet Service Provider, assisting customers with troubleshooting and connectivity issues. Handled service requests through a ticketing system, assigning them to the appropriate departments for prompt resolution. Managed a spa business for 5 months which is the E-mpire Massage and Spa, overseeing daily operations, customer service, and staff coordination. Also handled the spa’s social media presence, creating visually engaging content using Canva and moderating pages through Meta Business Suite. Skilled at combining technical know-how with creativity to deliver effective service and marketing solutions.
Eager to contribute a strong work ethic, adaptability, and a customer-focused mindset to help your team achieve its goals.