A dedicated and detail-oriented professional based in Cebu, Philippines, I bring a solid background in financial crime escalations and fraud management. My career has progressed steadily, and I'm currently serving as an Interim Senior Analyst for LOD1 Financial Crime Escalations, where I'm focused on identifying and addressing potential AML risks, ensuring compliance.
My experience includes a strong foundation as a LOD1 Financial Crime Escalations Analyst, where I gained valuable expertise in investigating and analyzing complex cases. Prior to that, my role as a Fraud, Claims and Disputes Analyst allowed me to develop a keen understanding of risk mitigation and effective resolution strategies within the financial industry.
Demonstrating my adaptability and organizational skills, I also have experience as a Virtual Assistant. My earlier career in the BPO sector in Cebu, through various Customer Service Representative roles, built a strong foundation in communication and client interaction.
I hold a Bachelor of Arts degree in English from the University of Cebu. My core skills include active listening, strong analytical and problem-solving abilities, meticulous attention to detail, effective communication, computer proficiency, and a customer-centric approach. I am also familiar with tools and processes like Salesforce, Slack, Transaction Monitoring and SAR.
I'm proud to have built strong professional relationships, as reflected in my references within the compliance and financial crime analysis fields. I'm eager to continue contributing my skills and expertise in a challenging and rewarding environment.
