I am a detail-oriented and reliable Customer Service and Technical Support professional with over 3 years of experience in the BPO industry. My background includes handling healthcare accounts with strict compliance requirements and providing technical support for telecommunications clients.
Key strengths:
- Strong relationship management and active listening skills
- Multilingual: fluent in English, Tagalog, and Cebuano
- Experienced in healthcare customer service, appointment setting, and technical troubleshooting
- Flexible, adaptable, and patient in high-pressure environments
- Skilled in professional email handling and workplace communication
I thrive in roles that require professionalism, problem-solving, and clear communication. My goal is to deliver excellent service while continuously learning and adapting to new technologies. Employers can rely on me for consistency, reliability, and a solutions-driven approach.
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