I am a highly trained Virtual Medical Assistant with a comprehensive 40-hour certification. This rigorous training equipped me with essential skills in remote healthcare administrative support, including prescription refills, medical records review, insurance verification, appointment scheduling, and HIPAA-compliant communication. I also gained expertise in using Electronic Health Records systems to enhance patient data management, accuracy, and accessibility. With this education, I’m confident in my ability to provide efficient, compliant, and patient-centered virtual assistance, helping healthcare providers optimize workflows and improve patient care.
In addition to my healthcare training, I bring a strong background in financial and client management. I have experience as a Financial Solutions Consultant at FWD Life Insurance, where I served as a key liaison between clients and the company, evaluated insurance claims, and supported sales growth initiatives. Previously, I managed teams and drove sales at TRBank Inc. and BPI-AIA Life Assurance, where I developed leadership, strategic planning, and customer service skills. My experience also includes relationship management at Mashreq Bank, where I built strong client relationships and promoted banking solutions.
Throughout my career, I’ve been recognized for my dedication and performance, including multiple awards and MDRT qualification. I am passionate about delivering exceptional service and leveraging my diverse experience to support healthcare teams and clients effectively.