Dedicated Healthcare Virtual Assistant with experience supporting urgent care facilities and handling high-volume patient interactions. Skilled in appointment scheduling, patient follow-ups, insurance verification, medical records management, and customer support.
Proficient in EHR systems including Allscripts, Apollo, Prime Clinic, and Prime Suite. Experienced in managing healthcare inquiries, coordinating with patients, and maintaining accurate documentation while ensuring HIPAA compliance and professionalism.
Strong attention to detail, excellent communication skills, and the ability to work efficiently in fast-paced healthcare environments. Passionate about delivering quality patient support and helping clinics improve daily operations.