Hi, I'm Kristine — a Virtual Assistant with a strong customer support background, covering everything from inbox and calendar management to voice, live chat, and email support.
I've worked across two different sides of remote/support work:
As a Virtual Assistant, I've managed inboxes, scheduled appointments, kept CRMs and client databases updated, created documents in Google Workspace and Microsoft Office, and handled day-to-day admin tasks that keep a business running smoothly.
As a Customer Advisor Representative, I've supported ecommerce accounts through voice, live chat, and email — sometimes two different lines of business at once — handling order status, returns, refunds, complaints, and account inquiries while hitting AHT, QA, and CSAT targets.
That combination means I can slot into a range of remote roles: general VA work, customer support, or a hybrid of both — inbox and calendar management on one side, customer-facing chat/email/calls on the other.
What I bring to a team:
- Comfortable switching between admin tasks and customer-facing conversations
- Clear, calm communication — written and verbal
- Accurate CRM, ticketing, and data entry work - Reliable, detail-oriented, and easy to onboard onto new tools and account guidelines
- Steady under multitasking — whether that's concurrent chats or a full inbox
I'm currently open to work-from-home roles as a Virtual Assistant, Customer Support Specialist, or a hybrid Support VA position.
Feel free to connect or reach out — -----------
