I am Ann Janette Pirote, a certified healthcare virtual assistant. I have a people-first attitude and always prioritize my customers. I can work individually and remotely. I am a skilled and experienced healthcare virtual assistant. I worked as a healthcare virtual assistant for a year for a medical office where I focused on appointment scheduling, both inbound and outbound, and administrative coordination. Before becoming a healthcare virtual assistant, I worked as a Customer Care Representative II, my line of work was processing initial and premium payments, checking eligibility, quoting benefits, checking claim statuses, sending claim adjustments, checking referral and prior authorization statuses, and helping insurance members file grievances and appeals.
