Overview / About Me
Hi! I’m Diane — a reliable, detail-oriented, and tech-savvy Virtual Assistant with 9+ years of experience in customer service, administrative support, data entry, and e-commerce operations. I help businesses stay organized and efficient by managing day-to-day tasks, improving workflows, and delivering fast, accurate results.
I’m a fast learner, resourceful, and excellent at handling repetitive or data-heavy tasks with consistency and precision. If you need someone dependable who can keep your operations running smoothly, I’m here to help.
Skills & Services
Administrative Support Email & inbox management
Calendar scheduling & coordination
File management & document organization
Data entry, spreadsheet cleanup, and reporting
SOP following & process consistency
Customer Service
Inbound/outbound calls, Email & chat support
Ticket handling & client follow-ups
Professional communication & problem-solving
Data & Operations
Spreadsheet management (Google Sheets, Excel)
QA checks, data cleaning, and accuracy reviews
Workflow organization & task tracking
Repetitive task handling with close attention to detail
E-commerce (Amazon)
Product listing optimization
Keyword research (Helium10, Data Dive)
Seller Central troubleshooting
Content updates and catalog management
Tools I’m Skilled With
Asana | Slack | Google Workspace | Microsoft Excel | Salesforce | HubSpot | Amazon Seller Central | Helium10 | Data Dive | ChatGPT
Why Work With Me?
9+ years of experience across customer support, admin tasks, and operations
Fast, accurate, and detail-oriented worker
Strong English communication (written & verbal)
Highly organized, proactive, and dependable
Tech-savvy and quick to learn new systems
Committed to quality, efficiency, and long-term partnership
