I am a detail-oriented professional with two years of experience in digital operations, content moderation, and customer service within remote and high-volume environments. My background includes fraud case handling, compliance monitoring, user report evaluation, and support for training and onboarding processes. I am proficient in tools such as PEGA, TED (-----------), Cisco Jabber, Notion, Google Workspace, and various AI tools. I bring strong analytical skills, sound judgment, and a commitment to maintaining quality and safety standards across digital platforms.
