I am a reliable healthcare support professional with 2 years of experience assisting patients with appointment scheduling, prior authorizations, and healthcare-related inquiries. I also have 3 months of experience as a Medical Virtual Assistant, handling office visit scheduling, medication prior authorizations, insurance verification, and updating patient information using Electronic Medical Records (EMR) systems.
In addition, I have 1 year of technical support experience, providing troubleshooting assistance, resolving technical concerns, and delivering excellent customer service. I am skilled in communication, documentation, problem-solving, and maintaining patient confidentiality while providing accurate and efficient support.
I am committed to helping healthcare teams and businesses improve their daily operations through dependable virtual assistance, strong attention to detail, and a patient-focused approach.
