Experienced Network Engineer / NOC Engineer with 6 years of proven expertise in managing, monitoring, and supporting diverse client networks within a fast-paced Managed Service Provider (MSP) environment. Holds a Bachelor’s degree and CCNA certification, with strong skills in troubleshooting, i----------- management, and maintaining high uptime across complex multi-vendor network infrastructures. Adept at configuring and supporting Cisco routers, switches, firewalls, and VPNs while ensuring compliance with SLAs and delivering exceptional client service. Highly skilled in proactive network monitoring, root cause analysis, and collaborating with clients and internal teams to resolve issues efficiently and optimize network performance.
