A strategic and creative Social Media Manager with a proven background in customer engagement and business operations. Expert in creating engaging content (Canva, Reels, AI animation) and managing multi-platform campaigns. Leverages 6+ years of BPO-honed skills in customer insight, problem-solving, and brand protection, combined with direct experience managing a business and its onlinepresence across Airbnb, Booking com and social media platforms. Passionate about building brand communities and driving results.