I have experience working with a U.S.-based medical and mental health insurance company, where I assisted both healthcare providers (doctors) and members. My responsibilities included handling provider inquiries, checking member benefits, and reviewing claims status, whether they were paid or denied. Additionally, I have experience contacting various U.S. insurance companies to obtain benefit details for our clients, specifically for mental health and substance abuse care at all levels. If you'd like to know more about my skills and experience, please don't hesitate to reach out.