Healthcare is built on trust, efficiency, and exceptional patient experiences—and that's what I strive to deliver every day.
I'm Evalyn Atayde, a Healthcare & Optometry Virtual Assistant with 3+ years of experience supporting U.S.-based healthcare providers, Remote Patient Monitoring (RPM/CCM) programs, and eye care practices. Backed by 7+ years of customer service experience, I help healthcare teams streamline operations through patient scheduling, insurance verification, EMR/EHR management, patient intake, and administrative support.
I've supported 650+ patients in RPM and CCM programs and most recently worked as a Front Desk Representative for a U.S.-based optometry practice, where I managed appointments, insurance verification, patient communications, and maintained 99% data accuracy in medical records.
Core Expertise: Patient Scheduling • Insurance Verification • EMR/EHR Management • Patient Intake • RPM & CCM Support • Medical Documentation • Administrative Support • HIPAA Compliance
Systems & Tools: Athenahealth • eClinicalWorks • Cerner • Tebra • Practice Fusion • NextGen • Eye Cloud Pro • RingCentral • Weave • Slack • Google Workspace • ChatGPT
I take pride in being organized, detail-oriented, and proactive, with a patient-first approach that helps providers improve workflow efficiency while delivering compassionate, high-quality care.
If you're looking for a dependable Healthcare Virtual Assistant to support your practice, I'd love to connect.
