• Over 8 years of experience in customer-facing and administrative roles across dental, pharmaceutical, and retail sectors
• Strong front desk and reception management skills, serving as the first point of contact and handling inquiries professionally
• Proficient in data entry and Microsoft Office applications, ensuring accurate patient and inventory records
• Skilled in scheduling appointments, managing cancellations, and coordinating with medical professionals
• Experienced in insurance processing, billing, and maintaining financial records with high accuracy
• Excellent communication and customer service abilities, providing prompt and courteous support
• Knowledgeable in inventory control, stock management, and pharmacy support functions
• Team-oriented with proven leadership in training staff and improving service operations
