Motivated and customer-focused professional with a strong background as a Customer Service Supervisor, bringing hands-on experience in sales, retention, and coaching high-performing teams. Skilled in managing live chat environments and utilizing CRM tools to deliver fast, personalized, and effective service. Recognized for the ability to train and support colleagues while consistently meeting sales and retention targets. I aim to be known as a dependable team player who uplifts others, adapts quickly, and contributes to a positive, results-driven chat support environment.
