I am a dedicated Customer Service Representative with several years of experience in the BPO industry, specializing in healthcare accounts. I have handled inbound, outbound, and chat support assisting members and providers with eligibility verification, claims status, billing inquiries, and prior authorization status.
I am highly organized, detail-oriented, and committed to delivering excellent customer service. I am comfortable working remotely and have a reliable home office setup with stable internet and a quiet workspace.
