Application Support Engineer and Data Analyst with 10+ years of experience supporting SaaS applications,
ERP systems, SQL databases, enterprise technology solutions, and business operations. Experienced in
troubleshooting application and data issues, developing SQL queries, building Power BI dashboards,
validating business data, and collaborating with technical teams to deliver effective solutions.
Proficient in PostgreSQL, Microsoft SQL Server, Power BI, Python, C#, ----------- technologies. Experienced in
AI-assisted development workflows, using modern AI tools for technical research, troubleshooting,
documentation, automation, SQL development, and rapid prototyping to improve productivity and
solution delivery.
Strong background in incident management, root cause analysis, customer support, reporting, process
improvement, and translating business requirements into practical technical solutions.