Versatile professional with over six years of experience in technical support, IT systems management, medical billing, and event production. Skilled in troubleshooting complex issues, optimizing workflows, and delivering exceptional customer service across healthcare, logistics, and multimedia industries. Demonstrated ability to manage high-volume inquiries, implement tailored solutions, and collaborate with cross-functional teams to drive operational success. Holding an Associate Degree in Tool & Die Engineering and pursuing Data Engineering studies, I am committed to continuous learning and leveraging technical expertise to contribute to innovative projects.
