Content Writer and Quality Analyst with experience in producing clear, engaging written materials and evaluating AI-generated content for accuracy, tone, and effectiveness. Skilled in refining text, ensuring quality standards, and optimizing content for user experience.
Detail-oriented professional with experience in data management, KPI monitoring, and client relations. Skilled in maintaining accurate records through online spreadsheets, tracking team performance metrics such as accuracy and productivity, and preparing Root Cause Analysis (RCA) reports for clients. Acts as a key liaison between clients and internal teams, ensuring effective communication, timely reporting, and operational excellence.
