With a Bachelor's Degree of Business Administration major in Marketing and 12 years work experience as a Research Analyst, Client Services Associate/DMCA Specialist, and as a Migration Coordinator (Auditor).
I am skilled at identifying infringing URLs, sending takedown DMCA notices, finding hosting providers and contact details of the infringing websites, web research, acting as an overall POC, administrative and clerical work, resolving client's inquiries and complaints, data analysis, data entry and data collection, conducting market survey, questionnaire programming, process improvement, managing contact lists, and e-mail handling.