Virtual Assistant | Order Processing | Shopify VA | Virtual Executive Assistant
Remote Customer Service & Operations Coordinator
Hello there, I’m ----------- ----------- from the Philippines. I’m a Business Virtual Assistant with over 3 years of experience helping businesses stay organized, productive, and customer-focused. I specialize in supporting overwhelmed business owners by handling data entry and management, customer service, lead generation, and business operations like product listing and listing optimization, order processing, order tracking, and order fulfillment. My goal is to take care of the back-office tasks so you can focus on growing your business.
How I help businesses:
Administrative support
Inbox & email management
Appointment scheduling
Meeting coordination
Customer support
Data entry and data validation
Data cleaning and records management
Lead generation
Prospect nurturing
Order management
Order processing
Order tracking
Order fulfillment
Returns and refunds
Internet research
Workflow and operational support
Reporting and basic financial tracking
Listing products (Amazon, Shopify)
Handle order returns & case management
Process documentation
Billing & payment processing
Preparing invoices
Create SOPs for operations
Manage refunds & return cases
Coordinate with suppliers
Inventory planning & replenishment
Reply to customer messages
Share tracking numbers after shipment
Update order status and summaries in Google Sheets
Manage incoming orders (Amazon, Shopify)
Tools I'm proficient at:
Shopify, Amazon WorkSpace, Oracle Service Cloud, Google Workspace (Gmail, Docs, Sheets, Forms, Drive), Microsoft Office (Word, Excel, PowerPoint, Outlook), ChatGPT, Grammarly, Zoom, Skype, Google Meet, WhatsApp, Viber
Why businesses work with me:
Reliable, highly organized and trustworthy professional
Detail-oriented and process-driven
Able to manage multiple tasks efficiently
Flexible and adaptable to evolving business needs
Able to keep customers happy while ensuring smooth daily operations
With reliable high speed internet, working computer and quiet workspace
Self-motivated, good team player and willing to work under pressure
Invite me for an interview.
You need someone reliable and you can trust to help you with sales operations, keep your customers happy, and make sure your daily operations run smoothly — that’s me. Let's chat soon.
Shopify, Google Sheets, Microsoft Excel, Sales Support, Administrative Support, Admin & Data Processing, Ecommerce, CRM, Social Media Content Creation, Customer Support, Office and Administration, Data Entry, Virtual Assistant, Operation Management, Communication, Sales, Order Tracking, Order Management, Customer Service, English, Invoicing, Organization, Account Management, Executive Assistance, Project Management
