I’m a healthcare and client care professional with over 5 years of experience in medical coordination, scheduling, and outbound client support, including work with home-based healthcare and veterinary service providers. I specialize in appointment setting, care coordination, and maintaining clear communication between clients, service providers, and internal teams.
I bring 3+ years of experience working with Australian healthcare insurance operations, handling outbound calls, claims coordination, and strict adherence to policies and systems. With a strong background in healthcare and clinical settings, I understand medical workflows, patient sensitivity, and the importance of accuracy and professionalism.
I communicate confidently in English, follow structured processes precisely, and am highly organized and detail-oriented. I’m proficient in Google Workspace, WhatsApp, data entry systems, and comfortable using Hubstaff and ----------- with a fully equipped home office setup. I’m open to night-shift work and thrive in remote, results-driven environments.
