I bring over five years of experience in customer support and operations, with a strong background in both the real estate tech space and the BPO industry. I previously worked with a lead generation platform, providing customer support to Realtors and assisting them in navigating the most commonly used features of GoHighLevel.
At Foundever, I held multiple roles, including Certified Trainer, Team Leader, Officer-in-Charge (OIC), and Quality Analyst. These roles allowed me to develop expertise in team management, training delivery, performance monitoring, and quality assurance.
I?m passionate about delivering excellent customer experiences and supporting teams to achieve high performance.
