Licensed Nurse with strong experience in both clinical practice and administrative support, offering a unique blend of healthcare knowledge, customer service expertise, and digital media skills. Proficient in calendar management, appointment scheduling, inbound/outbound phone handling, and telemarketing, with experience in both virtual and face-to-face customer service and sales.
Trained as a Medical Virtual Assistant and fully HIPAA-compliant, skilled in handling EHR tasks, patient communication, and confidential information with accuracy and professionalism. Adept at creating multimedia content—photos, videos, and social media materials—using Canva to support clinic branding and online engagement. A fast learner and highly adaptable, able to perform efficiently in fast-paced environments while delivering organized, reliable, and compassionate support rooted in a nursing background.