Compassionate and detail-oriented Virtual Assistant with almost four years of remote
administrative experience and over 10 years of healthcare experience in hospital and
community pharmacy. Experienced in providing high-quality administrative support,
appointment scheduling, calendar and email management, customer service,
documentation, data entry, and confidential record management in fast-paced
healthcare and remote business environments.
Certified Medical Virtual Assistant with HIPAA Certification and four Australian NDIS
certifications, demonstrating a strong understanding of participant-centred support,
NDIS compliance, privacy, safeguarding, effective communication, and professional
documentation. Proficient in Electronic Health Records (EHR), Microsoft Office, Google
Workspace, CRM systems, and cloud-based collaboration tools.
Known for being dependable, organised, and proactive, I am passionate about
supporting Australian NDIS providers by delivering accurate, compassionate, and
high-quality administrative support. I take pride in building positive working
relationships, maintaining confidentiality, and helping teams operate efficiently so
they can focus on improving outcomes for NDIS participants.
Verified
