Experienced Business Excellence and Compliance Leader with 6+ years of expertise in implementing and maintaining ISO standards (ISO 9001, ISO 27001, ISO-----------), driving internal audit programs, and leading process improvement initiatives across BPO and shared services organizations. Proven ability to manage risk, ensure certification readiness, and develop high-performing teams while aligning operations with global quality and security frameworks. Adept at stakeholder collaboration, document lifecycle management, and fostering a culture of continuous improvement and operational compliance.
